Retiree Services

AT A GLANCE

Today’s management of retiree benefits is more complex than ever. That’s why Flexible Benefit Administrators, Inc. (FBA) mastered the art of providing a custom Retiree Administration Program. We handle the hard part so you don’t have to! Many employers today simply do not have the time or resources to stay ahead of the ever-changing laws and regulations surrounding COBRA. With FBA’s longevity, client relationships and majority of staff having a tenure of five or more years, we assure you we have the resources to provide reliable and cost-efficient retiree administration. At FBA, we make every effort to alleviate the administration burden from your list of concerns. That’s why our services are designed to streamline the flow of processing and payments between each employer group and their retirees by proving ourselves as the single point of contact for all transactions.

A few of our retiree services include:

  • Carrier Notifications of Elections and Terminations
  • Dedicated Account Administrator
  • Detailed Activity Reporting
  • Election Processing
  • Notification Letters at Age 65
  • Open Enrollment Notices
  • Premium Collection and Billing Reconciliation
  • Premium Coupons
  • Retiree Benefit Enrollments

Our customized solutions are designed to align with the client’s overall benefit administration strategies while enhancing accuracy, timeliness and responsiveness.

Testimonials

Hear It For Yourself

“It's so much easier to use our Flex Spending since FBA started to work with us. We love the turnaround time for claims, the card is so easy to use and not having to validate every single card swipe has been AWESOME!”

L. McKenzie

“It's so much easier to use our Flex Spending since FBA started to work with us. We love the turnaround time for claims, the card is so easy to use and not having to validate every single card swipe has been AWESOME!”

J. Bollen

“Thank you so much for all of your help, you and your team are amazing!”

J. Corrigan

“I want to thank you so much for all the help you have extended to myself and my husband. It was so nice to work with someone who cares about doing their job correctly and about offering the best service they can to their clients. I wish you the best in all that comes your way.”

T. Johnson

“I have so enjoyed working with you and completing this last step in the process. You represent the gold standard of customer service and it is profoundly appreciated.”

J. Hunter
Excellence in Administration

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